Social Security Administration Legal Assistant (OA) (Case Technician) (Bilingual Spanish) in Lawrence, Massachusetts

Job Overview

Job Overview

About the Agency

Do you have a desire to:

  • help SSA manage its Social Security programs?
  • analyze and solve problems?
  • help and advise millions of retired and disabled individuals?
  • work on a team to make a difference in people's lives and your own? * Join SSA, one of the top 10 Best Places to Work in the Federal Government!*

Legal Assistants (Case Technicians) help to further the agency's mission by providing a full range of clerical and technical support for Administrative Law Judges (ALJs) and other technical/professional positions in SSA's hearing offices. This support helps to expedite case processing for claims filed under the provisions of the Social Security Act.

This position is located in the Office of Disability Adjudication and Review, 439 South Union Street, Suite 301, Lawrence, MA 01843.

This is a career-ladder position leading to the GS-6 grade level.


Case Technicians type a variety of legal documents and reports that contain medical terminology. They also submit requests for additional information to other SSA offices; schedule hearings; initiate telephone contact with claimants, representatives and agency personnel; explain procedures and provide program information; transcribe and prepare final decisions from tapes or handwritten drafts; maintain handbooks, manuals and other reference materials; and make travel arrangements.

Supervisory Status


Promotion Potential


Travel Required
  • Not Required
Relocation Authorized
  • No
Who May Apply
This job is open to…

U.S. Citizens

Questions? This job is open to 1 group.

Job Requirements

Job Requirements
Key Requirements
  • U.S. Citizenship required
  • Selective Service Registration, if applicable (
  • Background and/or security investigation required
  • Job offers are contingent on background / security investigation results
  • Selectees are required to serve a 1-year probationary period
  • Relocation expenses will not be paid
  • 40 words per minute typing is required
  • Selectees may be required to complete off-site training
  • Complete bilingual ability in both English and Spanish

GS-4: Requires 1 year of progressively responsible clerical, office, or other work which indicates ability to acquire the particular knowledge and skills needed to perform the duties of the position. Examples of qualifying experience include the orderly processing of paperwork, maintaining files, typing reports or correspondence, providing general information to the public on a specific program, maintaining logs, and reviewing documents for accuracy.

GS-5: Requires 1 year of specialized experience equivalent to GS-4 level that demonstrates: the ability to apply a body of rules, regulations, precedents, and procedures; and a knowledge of medical/legal documents and legal or judicial processes. Examples of qualifying specialized experience include substantive clerical/secretarial work in a law or medical office or an organization engaged in medical, legal, quasi-judicial, or law enforcement activities.

GS-6: Requires 1 year of specialized experience equivalent to GS-5 level that demonstrates the ability to apply a body of rules, regulations, precedents and procedures; reviewing and analyzing medical and/or legal documents for completion and accuracy; explains technical processes/procedures; or similar duties which provide a knowledge of medical and/or legal documents.

Note: Part-time work is prorated in crediting experience (e.g., if you work 20 hours per week for a 12 month period, you will be credited with 6 months of experience).

Substituting Education For information on substituting education for experience, visit

If you are selected for the position, you must provide your official college transcripts prior to being appointed.

All qualification requirements must be met by the closing date of the announcement.


BILINGUAL CERTIFICATION INTERVIEW: Applicants must have the ability to fluently speak and understand both English and Spanish. Applicants will be required to pass an interview designed to assess possession of this ability.

Security Clearance

Q - Nonsensitive

Additional Information

Additional Information
What To Expect Next

Once you have successfully submitted your application materials, you can expect to receive at least two or more of the following email notifications concerning your application status: (1) Receipt of application; (2) Qualifications status and whether your application has been Referred/Not Referred to the selecting official; and (3) Selection status for the position.


Review our benefits

Other Information

Selective Service: If you are a male applicant born after December 31, 1959, you must certify that you have registered with the Selective Service System, or are exempt from having to do so under the Selective Service Law. See

Additional selections may be made for this vacancy six months from the closing date of this announcement.

This job originated on For the full announcement and to apply, visit Only resumes submitted according to the instructions on the job announcement listed at will be considered.

Open & closing dates: 2017-07-17 to 2017-07-21

Salary: $32,334 to $52,426 / per year

Pay scale & grade: GS 4 - 6

Series: 0986 Legal Assistance

Appointment type: Permanent

Work schedule: Full-Time

Job announcement number: SM10027515

Control number: 474360800