Nationstar Mortgage Litigation Research Analyst I in United States
The mortgage industry, which has long been characterized by excessive paperwork, poor customer service, and resistance to change is awakening to a simple truth: Companies that provide the best customer experience win. Therein lies the opportunity - not just to create a better mortgage company, but to reimagine the home ownership lifecycle and create an integrated home services company and a world-class consumer brand.
Mr. Cooper’s transformation is a recognition that its next generation home lending brand must represent the trusted, personal relationship customers want. Drawing on our experience as the fourth largest mortgage servicer in the country, our goal is to be advocates for the people who see home ownership as a part of their American dream by being the home loan partner that makes the journey less worrisome and more rewarding – every step of the way.
How do we do it?
By embodying our core values – Challengers of convention, Champions for our customers and Cheerleaders for our team.
Litigation Research Analyst I
Location:Home - Florida - HOMFL
Position handles mandatory trials and mediation hearings across all portfolios and investors and assists with the scheduling, coordinating and reporting of mediations and non-jury trials. Responsible for states that have mandatory mediations and mandatory legally required appearances.
ESSENTIAL JOB FUNCTIONS
Appearance requirements include both phone conference calls and actual appearance (in person) at the county in which the foreclosure is filed.
Maintain full settlement authority representing Mr Cooper and / or our investors as well as authority in various loss mitigation workouts.
Hold conferences including: judges, Mr Cooper attorneys, debtor’s attorney, and court appointed mediators.
Represent Mr Cooper and our investors in front of judges and/or court appointed mediators.
Respond to phone calls/emails from attorneys and internal departments.
Gather required documentation for mediations and trials.
Communicate with external stakeholders (e.g. attorneys, mediators, borrowers) to ensure accounts are managed effectively by team.
Assist in maintaining department workflow for active cases.
Assist the Reverse Foreclosure department with other duties as assigned