American States Utility Services Subsidiary Support Analyst I - 24 Month Contract (5T.17) in United States
Subsidiary Support Analyst I - 24 Month Contract (5T.17)
Location: JOINT BASE ANDREWS (TUS)
Job Code: 5T.17
Through its wholly owned subsidiaries, American States Utility Services, Inc. contracts with the federal government to provide water and wastewater services that include operating, maintaining, renewing, replacing, and constructing new systems on military installations throughout the United States. The installations where we presently operate are home to nearly 350,000 military and civilian personnel and families.
We proudly deliver these vital services to military installations in Maryland, North Carolina, South Carolina, Texas (including southeastern New Mexico), Virginia, and Florida.
Serving those who serve.
The incumbent in this position provides and oversees the effective and efficient execution of subsidiary functions by performing a variety of general administrative assignments within a framework of established procedures.
Incumbent will be performing the following tasks with limited supervision:
The initial contact for visitors, screens and routes incoming telephone calls, addresses walk-in inquiries, schedules appointments, and provides general information to staff and public
Handles both incoming and outgoing mail
Compiles fuel log, vehicle maintenance logs, oil change tracker, circulates for signatures and uploads to SharePoint
Procures employee uniforms, provides cleaning services and tracks retired articles of clothing
Assists with the general organization and cleanliness of the office
Schedules and configures conference room(s) for meetings, coordinates refreshments and presentation items
Special projects and other tasks as assigned
Incumbent will be responsible for performing the following tasks with close supervision:
Assists with the daily tasks of the Operations and Maintenance (O&M) Department to include awareness of all field activities, alerting all affected parties of service interruptions, inputting of data into work order database, and compiling of deliverable reports
Provides check sheets for routine maintenance
Assists with issuing/coordination, tracking and payments related to fire flows, backflow preventers, and meter rentals
Processes time entry and review payroll reports
Maintains fleet vehicles to include the renewal of registrations and inspections, insurance ID cards, monitoring and scheduling of appropriate services, and assisting with the ordering and retirement of vehicles
Coordinates appropriate training to include LMS, OSHA, CDL licensing, asbestos abatement, respirator fit testing and ASUS initiative training, and training for secure location access on military installation
Orders supplies for office and building
Coordinates the administrative functions of facility management, security, network, telephones, computer management, system access forms and office administration
Files documents, maintains computerized and manual records, and compiles data for general information purposes and individual requests for special reports
Develops and produces Monthly Operational Reports, deliverable reports encompassing hydrant, valve, manhole and line cleaning, as well as compiling SCADA reports to meet regulatory compliances
MOD/CLIN trackers and invoices to government and third parties
Special projects and other tasks as assigned
As a skilled employee and responsible professional, the incumbent must work independently, exercise initiative and judgment in the performance of a broad range of support responsibilities in an environment of routinely sensitive and confidential issues. Therefore, the employee must have strong organizational and interpersonal skills to deal effectively with all levels of the company’s staff, visitors, customers and vendors.
Since the Subsidiary Support Analyst is the first point-of-contact with various internal and external personnel, it is important for this individual to maintain the highest level of ethical business practices and work standards. These qualities include: providing excellent customer service, being punctual and maintaining a professional demeanor. The Subsidiary Support Analyst routinely handles sensitive information requests; as such, this individual must meet all requirements on the Company’s Code of Ethics/Conduct, including consistently promoting a professional image of the Company at all times. Responsible for ensuring compliance with company policies and procedures.
MINIMUM POSITION QUALIFICATIONS:
High school diploma or equivalent
Three years of related business experience
Ability to use correct English, grammar, spelling, vocabulary, and punctuation
Valid Class C driver’s license for state where employed
Proficiency in Microsoft Office Suite
Ability to effectively organize multiple projects, establishes priorities to achieve the goals of the team and customers and meet short deadlines
Identifies and helps develop process improvements to increase efficiency and effectiveness of ongoing activities
Handles sensitive and confidential information in a private, safe and expeditious manner
Some travel may be required to assist subsidiaries and transition activities
QUALITIES OF A SUCCESSFUL SUBSIDIARY SUPPORT ANALYST:
Trustworthy; strong personal integrity
Demonstrates strong levels of accountability and ownership
Strong written and verbal communication skills
Solid presentation skills
Exhibits professionalism with internal and external contacts
Organized with strong attention to detail and time management skills
High degree of initiative; self-starter
May include but not limited to standing, climbing, walking, lifting up to 20 lbs., bending, pulling and/or pushing, grasping, reaching, stooping and crouching, sitting, typing, walking, reading, writing, color determination, speaking and listening for extended periods of time.
NOTE: Reasonable accommodations will be made to enable individuals with special needs to perform the essential functions.
The above job description is not intended to be, nor should it be construed as, exhaustive of all responsibilities, skills or competencies associated with this job.