Cox Enterprises Title and Record Specialist II in Carmel, Indiana
DESCRIPTION This position ensures the accurate and efficient processing of vehicle titles by verifying title information is correct, maintaining knowledge of current laws regarding vehicle titles, and interacting with customers and regulatory agencies to resolve title issues. Resolve issues with customers, as they are presented either upon discovery or in response to a customer call. Work exception queues identified by the system. Resolve exceptions by completing documentation, submitting to the State, and/or working with the customers. Request Power of Attorney (POA) from customers. Request funds to pay state fees. Complete title validation. Receive POA document sent by the customer. Monitor aging of titles. Retrieve new title docs sent by state. Update and validate exception title in the system. Record costs of fixing title. Notarize documentsQUALIFICATIONS 2 or more years of related experience required in the auction/automobile industry or at the Department of Motor Vehicles High School Diploma or equivalent required. Valid driver s license and safe driving record required. Effective communication skills required. Must possess good problem-solving and organizational skills. Basic computer software skills required. Valid Notary or ability to become Notary required ABOUT COX AUTOMOTIVE Cox Automotive is transforming the way the world buys, sells and owns cars with industry-leading digital marketing, retail, financial and wholesale solutions for consumers, dealers, manufacturers and the overall automotive ecosystem worldwide. The Cox Automotive family includes Autotrader , Dealer.com , Dealertrack , Kelley Blue Book , Manheim , NextGear Capital , vAuto , VinSolutions , Xtime , incadea and a host of other brands. With a complete and connected view of the automotive ecosystem, Cox Automotive is a global company connecting people, cars and capabilities with services that link the automotive value chain. Cox Automotive is a subsidiary of Cox Enterprises. For more information about Cox Automotive, visit www.coxautoinc.com. Cox is an Equal Employment Opportunity employer - All qualified applicants/employees will receive consideration for employment without regard to that individual s age, race, color, religion or creed, national origin or ancestry, sex (including pregnancy), sexual orientation, gender, gender identity, physical or mental disability, veteran status, genetic information, ethnicity, citizenship, or any other characteristic protected by law.ORGANIZATION: Cox AutomotivePRIMARY LOCATION: US-IN-Carmel-1320 City Center DrEMPLOYEE STATUS: RegularJOB LEVEL: Individual ContributorSHIFT: Day JobTRAVEL: NoSCHEDULE: Full-timeUNPOSTING DATE: Ongoing.Employer's Job# 183879Please visit job URL for more information about this opening and to view EOE statement.