City and County of Denver Operational Supervisor in Denver, Colorado

Operational Supervisor



Operational Supervisor


$53,491.00 - $85,586.00 Annually


Denver, CO

Job Type

Unlimited Regular


Law (CA)

Job Number

02798 17768


4/22/2018 11:59 PM Mountain

  • Description

  • Benefits

  • Questions

About Us

The secret is out: Denver is the nation's top place to live, work, and play. Being the best place to live isn't easy; maintaining such a reputation means we need the best people working for the residents of Denver. People who want to make a difference; people who want to give back; people who want to be at the heart of this city and have a hand in creating our future. When you join us, you will employ your unique skills to do important and meaningful work critical to the success of both your organization and the city as a whole. Be a part of the city that you love. #Where Denver Works.

The Denver City's Attorney's Office seeks an Operational Supervisor for the Municipal Operations Section. This Section provides full service legal representation and advice to City officials, agencies and employees in the areas of general municipal law, environmental regulation and compliance, construction contracts, procurement, government contracting, tax, municipal finance, bankruptcy, real estate, land use and commercial litigation. This section offers a steady stream of clients with an incredible variety of legal needs. The selected candidate will supervise a team of legal assistants, collaborate with other leadership team members, support office operations, and assist with legal assistant tasks, as needed.

The Denver City's Attorney's Office is one of the largest law firms in Colorado, with over 90 attorneys and approximately 90 staff members comprised of paralegals, victim advocates, and other support and supervisory staff members. It may have the most diverse practice of any law firm in Colorado. Clients include the Mayor; the Auditor; the Clerk and Recorder; City Council; and all city agencies, departments, offices, boards, commissions and authorities. The City Attorney's Office is dedicated to providing an inclusive and diverse work environment in which every person has the opportunity to achieve the highest professional and personal development and is accorded the highest degree of dignity and respect.

About Our Job

  • Performing supervisory duties over administrative staff, implementing and monitoring performance criteria in order to achieve the Section's goals and objectives, and keeping supervisory/management level personnel abreast of trends and issues in the work area.

  • Supporting professional and/or higher-level supervisors/managers by performing a variety of operational functions including operational and financial analysis, reporting and evaluation, information management, computer operations, expenditure control, budget development, accounting, purchasing and procurement, and process improvement.

  • Establishing and monitoring current methods and policies, and recommending changes in practices and procedures to increase operating efficiency and expedite work flow.

  • Training new staff members on applicable standards, regulations, and requirements for the assigned work area(s), orienting staff with appropriate policies and procedures, and ensuring that work conforms to policies, standards, and regulations.

  • Assigning and distributing work, reviewing work for accuracy and completeness, and returning assignments with recommendations for proper completion.

  • Resolving problems encountered during daily operations and determining standards for problem resolution, including escalations from clients.

  • Developing performance enhancement plans, documenting performance, providing performance feedback, and formally evaluating the work of employees.

  • Responding to formal and informal employee grievances, including preparing written responses.

  • Documenting causes for disciplinary action and initiating letters of reprimand and formal recommendations for disciplinary action.

  • Providing work instruction and assisting employees with difficult and/or unusual assignments.

  • Performing other related duties as assigned or requested.

About You

Preferred Experience:

  • A minimum of five years working as a legal assistant and/or paralegal in a law firm, governmental law office, or in-house counsel setting.

  • A minimum of two years' experience in a supervisory role.

  • General knowledge of legal procedures.

  • Strong written and oral communication skills.

We realize your time is valuable so please do not apply if you do not have at least the following required minimum qualifications:

  • Associates Degree in Management, Business Administration, Public Administration, Political Science, or a related field.

  • Three years of experience performing technical, paraprofessional, and/ or administrative work (this does not include office support work).

Education/Experience Equivalency:

A combination of appropriate education and experience may be substituted for the minimum education and experience requirements.

Licensure and/or Certification:

Completion of Career Service Authority supervisory training courses prior to the completion of the probationary period.

About Everything Else

Classification Title: The official job classification title is Operational Supervisor

Hiring Range: $60,000-75,000

Assessments/Testing: This position requires an online assessment. You will receive an email from with further information about the testing process after the position has closed. Please add to your safe sender list and check your spam or junk mail for this email. For a list of positions that require testing and more information about our testing process, click here.

Pre-employment Screening: An offer of employment is contingent on the verification of credentials and other information required by law and City and County of Denver policies, including the successful completion of a background check. Candidates must pass a criminal background check and other verifications required for the position which may include, but are not limited to, employment and/or education verification, motor vehicle record check, drug test, and/or physical. The existence of a conviction does not automatically disqualify an individual from employment except where federal or state law or regulations prohibit employment of an individual with certain convictions. For more information about the selection and employment screening process, click here.

Probationary Period: This position may require the selected candidate to complete at least a six-month probationary period prior to attaining career status with the City & County of Denver. For more information about the probationary period, click here

The City and County of Denver provides equal employment opportunities to all employees and applicants for employment without regard to race, color, religion, national origin, sex, sexual orientation, gender identity, national origin, disability, genetic information, age, or any other status protected under federal, state, and/or local law.

Recruiter: KK

To view the City and County of Denver's robust benefit package that only a multiple-industry employer can offer click the link below.